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9th Edition

Chief Data & Analytics Officers
Fall 2023

The Premier In-Person Gathering for Data & Analytics Leaders in North America

October 4 - 6, 2023
Marriott Copley Place | Boston, MA
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Speaker Spotlight:

Haroon Abbu
VP, Data Analytics 
Bell & Howell
Haroon Abbu-Sep-28-2021-04-27-44-55-PM


Dr. Haroon Abbu is Vice President of Digital, Data and Analytics at Bell and Howell. Haroon is an accomplished leader with over 20 years’ industry experience in leading technology enabled business transformation using digital technologies and advanced data analytics. He has successfully built analytics teams ground-up; spearheaded the next-gen analytics products and service capabilities powered by IoT, machine learning, and advanced analytics to drive service efficiencies and data monetization.

An executive with strong data analytics, business strategy, and team building skills, Haroon is known for his exceptional ability to derive business value by implementing and integrating enterprise data applications and streamlining processes and tools to continually improve operational efficiencies. 

Haroon is a certified Six Sigma Master Black Belt and a Project Management Professional. An Industrial Engineer (BS in IE + MS in Engineering Management) with MBA, and an executive doctoral degree with a dissertation focused on the role of market orientation in effectively managing physical to digital convergence and transformation within firms. 



Panel Discussion:

Addressing AI Explainability, Trust and Ethics to Promote Positive Business Impact

This session from CDAO Fall Virtual 2021 focuses on creating an environment of Trust and Ethics to produce Positive Business Impact within a company. Where each panelist shared the importance of AI Explainability in their organization.


Join Haroon Abbu at CDAO Fall 2022

For a limited time, qualified attendees can receive a free pass to attend. Submit your application now. 

Apply for a Free Pass
Top 100 Data Innovators:

Bell & Howell’s Haroon Abbu PhD

Haroon Abbu PhD, VP, Digital, Data and Analytics at automation equipment manufacturer and service provider Bell and Howell, shares how he accelerated the company’s digital transformation in 2021 and the challenges he’s facing in 2022

We put in place a digital backbone for remote monitoring of our equipment that collects, analyzes, and models machine log data, automatically creates service calls based on algorithms, visualizes key information, and then sends prescriptive actions to field technicians in real-time.  We are leveraging the elasticity of the cloud as it allows us to start small and scale up or down as needed both in terms of technology and price.  At this point, we are close to repairing 98% of our service calls remotely on some product lines.   

Secondly, we went live with cloud-based field service management software that has produced tremendous results in not only supporting our technicians in the field but also in serving our customers with improved response times.  As part of this deployment, we also launched a customer web portal where customers can place and manage all aspects of service calls including analytics and reports. Thirdly, we rolled out power metrics that are visualized using Tableau in real-time; everyone in the company can have access to KPIs that matter to them.

The significant part of the success story is data analytics; how we determine what needs to be monitored and measured using analytics, compute, and algorithms. Data is the foundation of remote service, predictive service, and all things digital.

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Join Haroon Abbu at CDAO Fall 2022

For a limited time, qualified attendees can receive a free pass to attend. Submit your application now. 

Apply for a Free Pass